FAQs
TURNAROUND TIME
The turnaround time policy is designed to ensure efficient service and timely delivery for our clients. Proofs will be sent out within 1-3 business days, allowing you to review and provide feedback promptly. Once we receive your input, edits will typically take between 7-10 business days to complete. We are committed to maintaining this schedule to keep your project moving smoothly and to meet your expectations.
rescheduling/cancellation
If you need to cancel or reschedule your booking, please notify us as soon as possible. Our cancellation policy may vary based on the service, so we recommend reviewing the terms provided at the time of booking.
prints and physical copies
Yes, we offer print services and can provide high-quality physical copies of your images or videos. Please inquire about available print packages and options.
DO YOU TRAVEL
Yes, we do travel for photography and videography assignments! We are happy to accommodate shoots in various locations, whether it’s a local event or a destination project. Please note that travel fees may apply depending on the distance and location. For specific details and arrangements, feel free to reach out to us during the booking process, and we will gladly discuss your needs.